SPORTident SIAC batteries will last 3 or more years, however SPORTident recommends that the battery is replaced after three years. Indications of the battery needing replacement soon may include: abnormal beeping pattern (e.g. quieter, fewer beeps), multiple recordings on the chip at a control (as seen on the download printout). Note that the "low battery" indication on a printout or at a SIAC test station has been acknowledged by SPORTident to not always be reliable. Also note that if your SIAC battery is not working, the chip should still work as a regular SI-10 by punching.
The battery is not user-replaceable. We provide a service where we will replace your SIAC with a reconditioned SIAC in a new case with a new battery, thoroughly tested by SPORTident in Germany. This replacement SIAC will have the same number as your original. A little bonus is that you can change the colour of your SIAC if you wish. Unfortunately, if your SIAC has a non-standard colour or design you will be required to replace it with one of the standard colours.
We have created a new process due to updated SPORTident policies. We will not be able to replace batteries on an individual as-needed basis. We have set two times in the year when we will do battery replacements - February and July/August. If the following options are going to be problematic for you, please contact us by e-mail to discuss if there may be other arrangements we can make for you.
- For February battery replacements:
- Pre-book your SIAC battery replacement by ordering this item online, before January 20.
- Ship your SIAC to us, to arrive in Ottawa by February 15. We will send you an e-mail with our shipping address once we receive your order.
- We will ship your new SIAC back to you no later than February 28
- For July/August battery replacements if you ARE going to be at the Canadian Orienteering Championships:
- Pre-book your SIAC battery replacement by ordering this item online, before June 15. Choose shipping option of "Pick up at COCs".
- Bring your SIAC with you to the Canadian Orienteering Championships, and drop it off at the O-Store tent after the day's race is over.
- Pick up your SIAC the next morning from the O-Store tent prior to your race.
- For July/August battery replacements if you ARE NOT going to be at the Canadian Orienteering Championships:
- Pre-book your SIAC battery replacement by ordering this item online, before June 15.
- Ship your SIAC to us, to arrive in Ottawa two weeks before the Canadian Orienteering Championships. We will send you an e-mail with our shipping address once we receive your order.
- We will ship your new SIAC back to you no later than two weeks after the Canadian Championships.